The Royal Islander - An All Suites Resort Cancun, Cancun
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Key details
About the Hotel
Blvd. Kukulcan, Km. 17, Lote 50, Cancun, Mx,
Cancun,
Mexico,
77500,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Beachfront Double Room
Max:
2 persons
420 sq. feet
Bed options:
2 Single beds
Shower
Balcony
room details
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One-Bedroom Beachfront Suite
Max:
4 persons
800 sq. feet
Bed options:
1 King Size Bed
Shower
Balcony
room details
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Standard Double Room
Max:
2 persons
420 sq. feet
Bed options:
2 Double beds
Shower
Balcony
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Sundry/Convenience store
- Gift/Newsstand
- Coffee shop
- Multilingual staff
Sports & Fitness
- Fitness center
- Boating
- Outdoor tennis court
- Fitness studio
Guest Parking
- Cookware/ Kitchen utensils
Services
- Free city shuttle
- Airport shuttle
- 24-hour room service
- Car rental
- Laundry
- Tours/Ticket assistance
- Wedding services
- Stores/Commercial services
- Bell staff/Porter
Dining
- Paid breakfast
- Restaurant
- Poolside snack bar
- Coffee/Tea in lobby
Business
- Business center
- Meeting/ Banquet facilities
Children
- Paid babysitting/ Child services
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Beach towels
- Garden area
- Spa & wellness center
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Towels
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Cable/ Satellite television
- Free local telephone calls
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Location
Blvd. Kukulcan, Km. 17, Lote 50, Cancun, Mx,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan, Km. 17, Lote 50, Cancun, Mx,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museums
Mayan Museum of Cancun
3200 ft
Beach
Playa Delfines
4700 ft
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
4900 ft
Blvd Kukulcán Km 16.5
San Miguelito
4700 ft
EL REY ruins
4900 ft
Blvd. Kukulcan
Iberostar Cancun Golf Course
2600 ft
Blvd. Kukulcan
Golf with a view
2600 ft
Golf Course
Golf Club
2600 ft
Museums
Parque Maya Cancun
2800 ft
Mirador playa delfines
3100 ft
Events
Oasis Arena
3200 ft
Museums
MUSA Underwater Museum
3200 ft
Cancun sign
3200 ft
View Point
3600 ft
Aquaworld
5100 ft
BLVD Kukulkan KM 6.5
Extreme Games Cancun
1.1
mi
Blvd. Kukulcan
Dolphinaris Cancun
1.6
mi
Beach
Playa Ballenas
1.5
mi
Cancun Golf Club at Pok Ta Pok
1.5
mi
Beach
Playa - Beach
1.5
mi
Backstage Theatre
2.1
mi
Night club
H Roof
1.6
mi
CancunMexico
Avenida Kukulkan
2.4
mi
Mall
Luxury Avenue
2.3
mi
Museums
Museo Subacuatico de Arte
2.3
mi
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
2.4
mi
Beach
Playa Marlin
2.5
mi
Luxury Avenue Shopping Mall
2.2
mi
Beach
Royal Beach Club
2.3
mi
Nearby
San Miguelito Archeological Site
1500 ft
Restaurants
Cayo Largo Restaurant
0 ft
Kukulcan Boulevard 17. 5 km Royal Islander Hotel
Captain's Cove
3600 ft
Blvd Kukulkan Km 16. 5
Restaurante Condimento
4200 ft
Retorno Gucumatz Lote 49
Spices Restaurant
3100 ft
Boulevard Kukulcan Km. 17
Sunset Bar
3100 ft
Boulevard Kukulcan km 20 at Westin Resort & Spa
Xkat-Ik
3400 ft
Kukulcan Km 16. 2 Across from the Mayan Museum
Pancho & Willy's Cantina
3700 ft
KM 16 Kukulcan Blvd - at Captain's Cove
LA Vista
3900 ft
Blvd Kulkulcan L 48 Km In the Omni Hotel
Pina Colada Restaurant
3900 ft
Boulevard Kukulcan Omni Hotels & Resort
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.4
Location
8.8
Service
7.2
Dining
7.6
Wayne
United States of America,
March
2025
5.4/10
My stay at The Royal Islander was quite mixed. The beach was fantastic, and I loved the breakfast that offered a variety of delicious options. However, I found the room and amenities a bit outdated with some cleanliness issues, and the customer service at reception could have been warmer. Overall, it was a pleasant experience, but there are areas that need improvement.
Rooms
6.0
The double standard room was spacious but had some cleanliness issues like splatters on the walls. The amenities felt outdated and the air conditioning was noisy, waking me up at night.
Service
5.0
While the waitstaff were friendly and attentive around the pool and beach, the reception staff lacked warmth and could improve their customer service.
Location
8.0
The resort is located right on a beautiful beach, which was a major highlight for me. It's also close to a bus stop for easy access to grocery stores and the city.
Dining
8.0
I thoroughly enjoyed the breakfast buffet that included a wide selection of international and Mexican dishes. It was a great way to start my day.
Facilities
7.0
The hotel offers some good facilities like a small supermarket and car hire services, but overall it felt like some areas could use an upgrade.
Kate
United States of America,
February
2025
6.2/10
My stay at The Royal Islander was a mix of great moments and a few disappointments. The spacious suites with lovely ocean views were perfect for my family, and the pool area was beautifully maintained. On the downside, some amenities felt outdated and I had to change rooms midway through my trip, which added a bit of hassle.
Rooms
7.0
The suite I stayed in was spacious and clean, offering wonderful views of the ocean. However, I found the décor somewhat dated and noticed some wear and tear in the rooms. The need to switch rooms during my stay was also inconvenient.
Service
8.0
The staff was exceptionally friendly and attentive, especially my pool waiter who was always ready to take my order. However, I felt overlooked regarding the shuttle services to other properties in the chain that could have enhanced my experience.
Location
9.0
Being right on the beach was a major plus. I loved the proximity to Aqua World and the bus stop that made getting around easy. The beach itself was beautiful, providing plenty of space to relax.
Dining
8.0
The food at the on-site restaurant was enjoyable, with some standout dishes like the seafood ceviche. I appreciated having a small grocery store in the resort for snacks and breakfast essentials, but it wasn't an all-inclusive experience, which meant additional costs for meals.
Facilities
7.0
The resort had excellent facilities, including multiple pools and well-kept tennis courts. However, some amenities were a bit older and could use an upgrade to enhance the overall experience.
Bob
United States of America,
January
2025
6.6/10
My week-long stay at The Royal Islander was fantastic, primarily thanks to the beautiful ocean view from our two-bedroom villa and the really good service from the staff. While some amenities felt slightly dated, the overall cleanliness and the excellent food made up for any minor issues. I felt safe with the health measures in place, although the room change policy was a bit inconvenient.
Rooms
8.0
I stayed in a spacious two-bedroom villa that offered a stunning ocean view. The rooms were clean and comfortable, but I noticed some areas could use a refresh. However, they were well-equipped with large balconies and ample space for my family of five.
Service
10.0
Service was excellent, with friendly staff always available to assist. Our pool waiter, Fermin, went above and beyond, and Yasmine from the Kids Club made an extraordinary effort to keep my kids entertained.
Location
9.0
The resort is located directly on a beautiful beach, and it was convenient to access local activities. It's also close to the bus stop for trips to the city center.
Dining
9.0
The dining options were delicious, with favorites including the seafood ceviche. The breakfast buffet was especially impressive, featuring a wide variety of international and Mexican dishes.
Facilities
8.0
The resort facilities were decent, though some amenities felt older. Having shops and services available on site was a plus, and the free activities added to the overall experience.
Christina
United States of America,
December
2024
5.2/10
My stay at The Royal Islander was quite enjoyable overall, although there were some drawbacks. The staff was friendly and helpful, making me feel welcome. The beachfront location was stunning, yet I found the resort a bit outdated. Dining options were decent but pricey, and I faced issues with my room's kitchen counter quality. Overall, I'd say I had a pleasant experience but it's not without its quirks.
Rooms
7.0
I had a beachfront one-bedroom suite that was beautiful with a large terrace, though the fold-up beds in the living room were quite uncomfortable.
Service
7.0
The front desk staff was friendly and helpful. although, there were moments where customer service could be warmer.
Location
8.0
The resort is located directly on the beach, which is a major plus. but it was a bit of a hike to public transportation.
Dining
6.0
The food was just okay and as expensive as anywhere else, though I enjoyed the breakfast buffet with a good variety.
Facilities
6.0
The hotel was kept clean and had various facilities, but the outdated elements were noticeable.
James
United States of America,
December
2024
5.4/10
I had a fantastic stay at The Royal Islander, thanks to the beautiful beach location and spacious accommodations. However, I did encounter some service hiccups during my visit, and the hotel showed signs of age. Overall, it was a nice experience, but there were definitely areas for improvement.
Rooms
9.0
My suite was amazing, offering amazing views of the pool and the sea. It was well-equipped, which made my stay very comfortable.
Service
6.0
While some staff were friendly, there were moments when customer service didn't meet my expectations, like when I had to wait a while to get issues addressed.
Location
10.0
The resort is right on a gorgeous beach, which was perfect for my daily relaxation and fun in the sun.
Dining
7.0
I enjoyed a hearty breakfast buffet with a nice mix of international and Mexican dishes, though other meal options were hit or miss.
Facilities
7.0
The amenities were solid, including shops and various activities, but I noticed some maintenance was needed in certain areas.
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