“The Royal Islander is perfectly located right on a beautiful beach!”view full review
The Royal Islander - An All Suites Resort is a 4-star Cancun hotel catering to families and couples alike. This property features spacious suites with equipped kitchens, a Grand Pool Complex, and on-site dining options. Guests can enjoy activities such as tennis and recreational programs while being close to popular attractions like Cancun's Maya Museum and La Isla Shopping Mall.
Rooms & Amenities
The spacious rooms at The Royal Islander All Suites Resort range from 128.0 ft^2 to 452.8 ft^2 and feature a private terrace or balcony facing the sea, free high-speed Wi-Fi, a TV, and either a kitchen or kitchenette. First-class bathroom amenities enhance the comfort during your stay.
Dining & Leisure Options
Dining options at The Royal Islander include El Conquistador, Cayo Largo, and Paco's Tacos, providing a variety of cuisines from authentic Mexican to international flavors. Room service is also available for added convenience.
Leisure & Activities
The Royal Islander offers a fully equipped gym featuring cardiovascular and weight equipment. Guests can participate in various activities, including tennis courts and supervised children's programs, ensuring a fun stay for all ages.
Services & Facilities
With convenient amenities like a mini-market, tour rental, and car rental desks, The Royal Islander provides essential services for guests. It also features a private marina that offers free boat hire and sailing classes on the lagoon.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Cancun
7.6
mi
Airports
Cancun (CUN)
9.8
mi
Isla Mujeres (ISJ)
21.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast Spread
“I was thrilled with the breakfast buffet, with an very nice variety of both international and Mexican dishes. The fresh pancakes and waffles were a good treat, and I couldn't resist the fresh fruit selection. It truly set a positive tone for my days at the resort!” view full review
Fun Sports Facilities
“The resort had plenty of sports activities to keep me engaged throughout my stay. I loved the access to tennis courts and the refreshing pools. It was great to have various options for staying active, and the environment encouraged guests to enjoy the outdoors.” view full review
Relaxing Poolside Vibes
“The leisure options at the resort were fantastic! I relaxed by the beautiful pools and enjoyed the tranquil atmosphere. It was perfect for unwinding after a fun-filled day, and I appreciated the well-maintained facilities available for guests.” view full review
Spacious Room with Fine Views
“Staying in the One-Bedroom Suite with a fully equipped kitchen was an absolute delight. The room was spacious and had amazing views, made every moment special. Everything was well-equipped, allowing me to enjoy my stay comfortably and conveniently.” view full review
My stay at The Royal Islander was quite mixed. The beach was fantastic, and I loved the breakfast that offered a variety of delicious options. However, I found the room and amenities a bit outdated with some cleanliness issues, and the customer service at reception could have been warmer. Overall, it was a pleasant experience, but there are areas that need improvement.
Rooms
6.0
The double standard room was spacious but had some cleanliness issues like splatters on the walls. The amenities felt outdated and the air conditioning was noisy, waking me up at night.
Service
5.0
While the waitstaff were friendly and attentive around the pool and beach, the reception staff lacked warmth and could improve their customer service.
Location
8.0
The resort is located right on a beautiful beach, which was a major highlight for me. It's also close to a bus stop for easy access to grocery stores and the city.
Dining
8.0
I thoroughly enjoyed the breakfast buffet that included a wide selection of international and Mexican dishes. It was a great way to start my day.
Facilities
7.0
The hotel offers some good facilities like a small supermarket and car hire services, but overall it felt like some areas could use an upgrade.
Kate
United States,
February
2025
6.2/10
My stay at The Royal Islander was a mix of great moments and a few disappointments. The spacious suites with lovely ocean views were perfect for my family, and the pool area was beautifully maintained. On the downside, some amenities felt outdated and I had to change rooms midway through my trip, which added a bit of hassle.
Rooms
7.0
The suite I stayed in was spacious and clean, offering wonderful views of the ocean. However, I found the decor somewhat dated and noticed some wear and tear in the rooms. The need to switch rooms during my stay was also inconvenient.
Service
8.0
The staff was exceptionally friendly and attentive, especially my pool waiter who was always ready to take my order. However, I felt overlooked regarding the shuttle services to other properties in the chain that could have enhanced my experience.
Location
9.0
Being right on the beach was a major plus. I loved the proximity to Aqua World and the bus stop that made getting around easy. The beach itself was beautiful, providing plenty of space to relax.
Dining
8.0
The food at the on-site restaurant was enjoyable, with some standout dishes like the seafood ceviche. I appreciated having a small grocery store in the resort for snacks and breakfast essentials, but it wasn't an all-inclusive experience, which meant additional costs for meals.
Facilities
7.0
The resort had excellent facilities, including multiple pools and well-kept tennis courts. However, some amenities were a bit older and could use an upgrade to enhance the overall experience.
Bob
United States,
January
2025
6.6/10
My week-long stay at The Royal Islander was fantastic, primarily thanks to the beautiful ocean view from our two-bedroom villa and the really good service from the staff. While some amenities felt slightly dated, the overall cleanliness and the excellent food made up for any minor issues. I felt safe with the health measures in place, although the room change policy was a bit inconvenient.
Rooms
8.0
I stayed in a spacious two-bedroom villa that offered a stunning ocean view. The rooms were clean and comfortable, but I noticed some areas could use a refresh. However, they were well-equipped with large balconies and ample space for my family of five.
Service
10.0
Service was excellent, with friendly staff always available to assist. Our pool waiter, Fermin, went above and beyond, and Yasmine from the Kids Club made an extraordinary effort to keep my kids entertained.
Location
9.0
The resort is located directly on a beautiful beach, and it was convenient to access local activities. It's also close to the bus stop for trips to the city center.
Dining
9.0
The dining options were delicious, with favorites including the seafood ceviche. The breakfast buffet was especially impressive, featuring a wide variety of international and Mexican dishes.
Facilities
8.0
The resort facilities were decent, though some amenities felt older. Having shops and services available on site was a plus, and the free activities added to the overall experience.
Christina
United States,
December
2024
5.2/10
My stay at The Royal Islander was quite enjoyable overall, although there were some drawbacks. The staff was friendly and helpful, making me feel welcome. The beachfront location was stunning, yet I found the resort a bit outdated. Dining options were decent but pricey, and I faced issues with my room's kitchen counter quality. Overall, I'd say I had a pleasant experience but it's not without its quirks.
Rooms
7.0
I had a beachfront one-bedroom suite that was beautiful with a large terrace, though the fold-up beds in the living room were quite uncomfortable.
Service
7.0
The front desk staff was friendly and helpful. although, there were moments where customer service could be warmer.
Location
8.0
The resort is located directly on the beach, which is a major plus. but it was a bit of a hike to public transportation.
Dining
6.0
The food was just okay and as expensive as anywhere else, though I enjoyed the breakfast buffet with a good variety.
Facilities
6.0
The hotel was kept clean and had various facilities, but the outdated elements were noticeable.
James
United States,
December
2024
5.4/10
I had a fantastic stay at The Royal Islander, thanks to the beautiful beach location and spacious accommodations. However, I did encounter some service hiccups during my visit, and the hotel showed signs of age. Overall, it was a nice experience, but there were definitely areas for improvement.
Rooms
9.0
My suite was amazing, offering amazing views of the pool and the sea. It was well-equipped, which made my stay very comfortable.
Service
6.0
While some staff were friendly, there were moments when customer service didn't meet my expectations, like when I had to wait a while to get issues addressed.
Location
10.0
The resort is right on a gorgeous beach, which was perfect for my daily relaxation and fun in the sun.
Dining
7.0
I enjoyed a hearty breakfast buffet with a nice mix of international and Mexican dishes, though other meal options were hit or miss.
Facilities
7.0
The amenities were solid, including shops and various activities, but I noticed some maintenance was needed in certain areas.
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